ADMIN MODERATIONREPORTS · REFUNDS · DISPUTES
Admin · Moderation
Moderation queue

Resolve reports without losing context

8Open reports
3Photo flags
2Refund disputes
1User safety
12mMedian response
Needs decision

Open cases

⚑
Photo flagged · Sooner BBQ
3 reports: stale photo / wrong food · vendor not responsive
PHOTOArchive
$
Refund dispute · #C22-076
Customer says brisket raw · vendor uploaded counter-photo
REFUNDResolve
!
Share-link abuse · @lookinout
Spam filter caught 200 meet-up links to non-friends
SAFETYOpen user
⭐
Review reported · Doña Rosa
Possible competitor spam · 1-star with copied text
REVIEWCompare
Case workspace

Refund dispute · #C22-076

Evidence

Customer claimraw brisket
Vendor responsedisputes
Order total$14.00
Customer history1 prior refund

Decision

✓Refund customer from platform reserve
Debit vendor payout
Escalate to Sandy
Issue refundAsk for more info
Automation

Rules that reduce repeat work

Auto-hide stale vendor photos after 3 confirmed reports
Throttle meet-up sends over 40/hour to non-friends
Hold reviews for brand-new users with copied text
Auto-refund under $5 when vendor accepts fault